Privacy Policy

Your Privacy Matters to Us

As federally registered Canadian businesses, we are regulated by the Personal Information Protection and Electronic Documents Act (PIPEDA), but even if we weren’t we would still do everything that we could to protect you and your privacy.  Rest assured that neither Williams McGuire AML Inc (“WM-AML”) or vCAMLO (“vCAMLO”) will ever sell or lease your personal information (PI) with unauthorized third parties.  Details on information that we collect and what happens to it can be found below.  If you have any questions that are not answered here, you may contact our Privacy Officer for additional details.

PIPEDA & Your Rights

Broadly speaking, PI is anything that identifies you as an individual, excluding business contact information.  PIPEDA outlines the following ten principles that guide our efforts:

  1. Accountability
  2. Identifying Purposes
  3. Consent
  4. Limiting Collection
  5. Limiting Use, Disclosure and Retention
  6. Accuracy
  7. Safeguards
  8. Openness
  9. Individual Access
  10. Challenging Compliance

If you’re looking for the latest Canadian privacy news or more information about PIPEDA, please check out the website of the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

Information We Collect

As an outsourced anti-money laundering (“AML”) compliance firm, WM-AML and vCAMLO deal far more often with business information than PI.  Where we come into contact with PI via the business clients that we service, it is our policy not to store or house this information in any form beyond the timeframe for which it is needed to fulfill the purpose for which it was shared with us or as required by law.  Regardless of whether the information is business related or PI, WM-AML and vCAMLO are committed to implementing effective safeguards.

Our Website

We collect information relating to the navigation and use of our website as well as the search terms that lead people to our website using Google Analytics.  More information on this product can be found at www.google.com/analytics.  We also use an application called “Live Help Now” that allows us to communicate with individuals that are navigating our site.  More information on this product can be found at www.livehelpnow.com

We may capture information such as your IP address, operating system information, search terms that led to our site, geographic location information, java enabled status, display information, host name, browser information, IT platform information, website navigation history and relevant navigation cookies.  We may also share information with other selected service providers for the purpose of improving our website and service offerings. 

Our Suppliers

WM-AML and vCAMLO work only with carefully selected suppliers and business partners.  Where information is shared with third parties, we ensure provisions in place to protect and safeguard information.

International Boundaries

Information that we collect and store may be held in jurisdictions outside of Canada, including the United States of America.  As such, information transmitted to or stored in any jurisdiction outside of Canada will be subject to the laws of that jurisdiction.

Cooperation with Law Enforcement & Courts

WM-AML and vCAMLO will share information with law enforcement and courts as required by law.  Where this is the case we endeavor to ensure that the proper legal channels are observed and that information is shared in compliance with PIPEDA and any other governing laws.

Contact Our Privacy Officer

You may contact our privacy officer in writing at any time by sending a letter to the following address:

Attention Privacy Officer

Williams McGuire AML Inc & vCAMLO

East Tower, Suite 505

675 Cochrane Drive

Markham, ON  L3R 0B8

 Please include your return address to ensure a prompt response, as well as your daytime phone number if you can be contacted in the case that clarification on your request is required. 

This address should also be used for access to information requests under PIPEDA, however, it should be noted that due to WM-AML & vCAMLO’s information retention policy, we may not have any available PI.  Where this the case we will notify you in writing.